Student Consumer Info
The Higher Education Opportunity Act of 2008 (HEOA) requires that postsecondary institutions participating in federal student aid programs disclose certain information to students (Student Consumer Information). In compliance with federal law, Taylor University discloses the following information.
Accreditation and Academic Programs
Taylor University was accredited in 1947 by The Higher Learning Commission (ph. 312-263-0456). In 1998, Taylor was approved to offer online associate degrees and, in 2006, the online BBA degree was approved. In 2003, Taylor was approved to offer graduate programs and, in 2004, Taylor was admitted to the Academic Quality Improvement Program (now replaced by Open Pathway). Other accreditations include the Council for the Accreditation of Educator Preparation - Indiana Professional Standards Board (since 1962), the National Association of Schools of Music (since 1970), the Council on Social Work Education (since 1980), and the Computer Engineering and Engineering Physics programs are accredited by the Engineering Accreditation Commission of ABET (since 2007). Additional accreditations include The Commission on English Language Program (since 2013) and the Accreditation Council for Business Schools and Programs (in 2016).
As an accredited institution, Taylor University is dedicated to high performance and to our stakeholders. View Accreditations and Memberships for a complete list of accreditation documents maintained and available for review, upon request, at the Office of the Provost (ph. 765-998-5200).
Accreditation – Open Pathway
Taylor University was initially accredited by the Higher Learning Commission (HLC) in 1947. From 2004 to 2018, Taylor’s chosen pathway for accreditation was the Academic Quality Improvement Program (AQIP) with a distinct focus on continuous quality improvement.
Following a Comprehensive Quality Review, Taylor University’s accreditation was reaffirmed in 2018. Just prior to this accreditation milestone, HLC announced that AQIP would be discontinued. Subsequently, Taylor transitioned to the Open Pathway. This pathway option has a clear focus on quality assurance and institutional improvement.
Taylor’s upcoming accreditation activities on the Open Pathway include the following:
- 2021-2022 Assurance Review – Evidence of meeting the Criteria for Accreditation
- 2022-2027 Quality Initiative Proposal – Project to meet a current need or aspiration
- 2024-2027 Quality Initiative Report – Progress on the project
- 2027-2028 Comprehensive Evaluation – Reaffirmation of Accreditation
Information concerning Taylor University’s academic programs is found in the academic catalog and, for distance learning degrees and courses, visit Taylor University Online. Transfer of credit policies are available on below or by contacting the Office of the Registrar at (765) 998-5129 or firstname.lastname@example.org. Currently, Taylor has no articulation agreements with any other university.
Taylor University prepares teachers for initial state certification and provides an annual report to the state. This report can be accessed at Title II and Title II Transition to Teaching. Information about academic and other physical plant facilities that relate to the academic program are found here, and information about faculty and other instructional personnel can be obtained from the academic catalog, and distance learning.
Alcohol and Drug Policies
Taylor campuses are drug, alcohol and tobacco free. Additionally, all students and employees willingly agree to the responsibilities and expectations for Taylor community life, as identified by the Life Together Covenant found in the Student Handbook and in the Master Policy Handbook.
Athletic Participation Rates and Financial Support
In compliance with the Equity in Athletics Disclosure Act, information about the intercollegiate athletic program is available here. The report includes the number of participants by gender for each team and a list of varsity teams, and also includes duplicated participant headcount, total operating expenses, head coach gender with time status as coach and as employee of institution, number and gender of assistant coaches and their time status as coach and as employee of institution. Total revenues and expenditures, total money spent on athletically related student aid, average salaries for coaches and assistant coaches and total expenses are also included. A copy of the report is available online at the U.S. Department of Education Office of Postsecondary Education Equity in Athletics Disclosure website. A paper copy is also available by contacting the Office of Institutional Research at 765-998-4627.
Campus Security / Missing Persons
In the event of an emergency or catastrophic disaster, Taylor’s Emergency and Health Services (EHS) mobilizes its resources to provide basic aid and medical services to the campus community in conjunction with local, state, and federal government assistance.
In the Student Right to Know Report section of this page, Taylor provides the annual Security and Fire Safety Report, which includes emergency response and evacuation procedures and crime statistics for Taylor University for the last 3 years (phased in after 2010). Also included in the report are the Missing Student Notification policies and procedures, as well as campus sexual assault prevention programs.
Paper copies of the annual Security Report are available upon request from the Office of Institutional Research or by calling 765-998-4627. Taylor's Emergency & Health Services webpage also hosts information provided by the state concerning registered sex offenders and hosts the Fire Safety Report. Beginning fall 2011, the Annual Security Report and Fire Safety Report are combined, and called Annual Security and Fire Safety Reports. The Crime Log and Fire Log can be viewed, upon request, at the Taylor University Police Department or by calling 765-998-5395.
Copyright Infringement and Peer-to-Peer Sharing Policies and Sanctions
The following links provide information about Taylor University’s policies and sanctions related to copyright infringement. Taylor’s policies with respect to unauthorized peer-to-peer file sharing, including disciplinary actions taken against students who engage in illegal downloading or unauthorized distribution of copyrighted materials using the institution’s information technology system can be reviewed in the Taylor copyright policy. In addition, unauthorized distribution of copyrighted materials, including unauthorized peer-to-peer file sharing may subject students to civil and criminal liabilities. A summary of the penalties for violation of federal copyright laws can be found in the Federal Student Aid Handbook or on Taylor's Financial Aid page.
You can also view Zondervan Library’s Copyright & Fair Use Guide here.
Taylor’s financial aid website includes information about the following:
- Return of financial aid funds
- Withdrawal procedures and refunds to student, need-based and non-need-based federal, state, local, private, and institutional financial assistance programs available to students
- Terms and conditions of Title IV, HEA loans
- Criteria for selecting recipients and for determining amount of award
- Eligibility requirements and procedures for applying for aid
- Methods and frequency of disbursements of aid
- Rights and responsibilities of students receiving Title IV financial aid, including criteria for continued student eligibility and standards for satisfactory academic progress.
- Terms of any loan received as part of financial aid package, sample loan repayment schedule, and the necessity for repaying loans
- Study abroad enrollment and applying for federal student financial aid
- General conditions and terms applicable to employment provided as part of the financial aid package.
- Exit counseling for Stafford loans is found at www.studentloans.gov.
- The Federal Perkins Loan Program ended in the fall of 2017. The servicing company for our former Perkins loan program is University Accounting Service. Their primary website is www.uaservice.com. The website for the exit program is myloancounseling.com and their help line is 800-999-6227 and email@example.com
- All advisory disclosures can be found here.
All institutions participating in Title IV, HEA Student Financial Aid Programs annually provide required data to NCES in IPEDS. The U.S. Department of Education's National Center for Education Statistics has created the College Navigator tool in order to provide easily accessible comparative information and data to consumers. For a summary view of the most recent fall information and statistics, including student body diversity, gender, ethnicity and race, age and admissions data, and much more, refer to Taylor Facts. Students at Taylor stay very busy; please visit the Student Activities section of the Taylor website for more information.
Common Data Set
The CDS is a set of standards and definitions of data. The combined goal of this collaboration among data providers in higher education and guidebook publishers is to improve the quality and accuracy of information provided to all involved in a student's transition into higher education, as well as to reduce the reporting burden on data providers. This goal is attained by the development of clear, standard data items and definitions in order to determine a specific cohort relevant to each item. Data items and definitions used by the U.S. Department of Education in its higher education surveys often serve as a guide in the continued development of the CDS.
- Common Data Set 2017-18
- Common Data Set 2016-17
- Common Data Set 2015-16
- Common Data Set 2014-15
- Common Data Set 2013-14
- Common Data Set 2012-13
- Common Data Set 2011-12
- Common Data Set 2010-11
Placement of Graduates and Career Information
Taylor University offers career development services to students. A Graduate Report is prepared annually by the Calling and Career Office that provides post-graduation information for Taylor graduates transitioning from college, upon completion of their baccalaureate degree. Report data are collected about 6 months after graduation, including graduate and professional programs attended, employment status, and employers.
Refund Policy/Withdrawal Requirements
Taylor University’s refund, withdrawal and return of Title IV/HEA financial aid policies are found on the Financial Aid Forms and Documents webpage, under the heading Policies and Procedures. If applicable, Taylor University Online policies can be found here.
Retention Rate and Completion / Graduation Rates
Retention and institutional graduation rates for full-time undergraduates can be viewed in the table below. Comparative data, with gender and ethnicity/race are provided at Integrated Postsecondary Education Data System. Graduation rates for students receiving athletically related financial aid and Graduation rates by financial assistance group, can be viewed at the financial aid website.
Full-Time Entering Freshmen
Retention and Graduation Rates
|Entering Year||Returning Next Fall||4 Yr Grad Rate||6 Yr Grad Rate|
Student Privacy (FERPA)
The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. FERPA gives parents certain rights with respect to their children's education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level. Students to whom the rights have transferred are "eligible students."
For types of information Taylor has designated as directory information and for procedures for reviewing education records, requesting amendments, file complaints with DOE, visit the Office of the Registrar. If you any questions about your rights under FERPA, contact the Office of the Registrar at 765-998-5129 or firstname.lastname@example.org.
Student Right to Know Reports
We have put on-line a copy of the Taylor University’s Student Right to Know information for the Upland Campus. We encourage you to browse the documents and take note of the information which Taylor University makes available in accordance with federal regulations.
- Athletics (.pdf)
- Institutional Information (.pdf)
- Security and Fire Safety Report* (.pdf)
*Includes Sexual Assault and Violence Policy
If you have additional questions, please use the contact information included in the document. If you have general questions regarding Right to Know, please contact the Office of Institutional Research.
Students with Disabilities Services
Taylor University complies with the federal mandates outlined in Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. Taylor University accepts students who are able to engage in college level studies and who meet the admission criteria. In accordance with its mission statement, Taylor provides students who have disabilities with services necessary to give them equal access to academic programs and participation in the total Taylor experience. Students with disabilities who wish to receive support services should contact the coordinator of academic support services in the Academic Enrichment Center 765-998-5523. Services may include assistance with note taking, alternative testing, or other accommodations deemed reasonable and necessary by qualified professionals. A student requesting services should provide documentation of a disability in order to receive any services. For further information, refer to the handbook for Students with Disabilities.
Transfer Credit Policy
To receive credit for course work earned at other accredited universities, new students should request that college transcripts be sent directly to the Office of Admissions at Taylor University. These transcripts are then forwarded to the Office of the Registrar for transfer credit evaluation; a copy of the evaluation is sent to the student. The Registrar evaluates courses for general education, elective credit, and confers with the appropriate department chair to have major or minor courses evaluated for transfer credit. Course descriptions and syllabi may be required in order to evaluate transfer courses.
After enrolling at Taylor, students who plan to take a course at another university during the summer or during a semester‘s absence, and wish to transfer credit to apply toward a degree must complete a transfer credit course approval form signed by the student‘s academic advisor, course department chair and the Registrar prior to enrolling in the course. The major or minor department chair‘s signature may be required if the course is a major/minor requirement. Upon completion of the course, students should request that transcripts be sent directly to the Office of the Registrar at Taylor.
The guidelines for accepting transfer credit are as follows:
- Taylor University reserves the right to accept or reject courses for transfer credit. Remedial or vocational courses are not transferable.
- Accepting courses for transfer credit and applying them toward degree requirements are separate considerations. Courses that transfer as elective credit may not be applicable to specific requirements.
- Only course work with a grade of C- or better will be accepted. Courses taken for a grade mode of pass, credit or satisfactory do not transfer unless the transcript indicates that the grade is equivalent to at least a C-. Although a minimum grade is required, grades do not transfer. The student‘s GPA is computed only on work offered by or through Taylor University.
- Transfer credit will not be accepted and duplicate hours will not be awarded for equivalent courses previously earned with a grade of D- or better at Taylor. However, the grade on the transfer institution‘s transcript will be used to validate completion of the course to meet a curriculum requirement with the required grade. Students attempting to raise their cumulative GPAs must repeat the respective course(s) at Taylor.
- A maximum of 64 hours of credit may be transferred from an accredited two-year college.
- Credits transferred from an accredited four-year college may be accepted for transfer credit; however, lower-division (100-/200-level) or upper-division (300-/400-level) credit will be awarded based upon the Taylor equivalency course level.
- The Director of Teacher Certification must approve courses that apply toward teacher certification.
- Credit by examination (e.g. AP, CLEP, IB) recorded for a specific course on an official transcript must meet Taylor standards in order to be accepted as transfer credit. Procedures for acceptance of credit may be obtained from the Office of Academic Assessment. Departmental challenge exams from other institutions are not transferable.
- Graduation honors are computed only on Taylor University course work.
- Degree residency requirements: (1) students must complete 50 percent of the minimum degree hours at Taylor University [e.g., 64 of the minimum 128 hours required for the baccalaureate degree; 32 of the minimum 64 hours required for the associate degree]; (2) students must complete 50 percent of the major or minor hours at Taylor University; and (3) at least 22 of the last 30 hours must be taken at Taylor University.
Transfer Credit Policy for Non-Taylor University Off-Campus/Study-Abroad Programs
Taylor University invests considerable time, effort, and resources for the creation of off-campus/study-abroad programs consistent with the standards and educational objectives of the University and the needs of its students. Students wishing to receive credit from a study-abroad/off-campus program not offered through Taylor University are responsible for initiating the approval process prior to program application to ensure approval of the program and appropriate transfer of credits.
Taylor University will not enter into a consortium agreement with any foreign or domestic college/university or study-abroad/off-campus agency for nonTaylor programs. No financial aid (federal, state, or institutional) will be awarded to students participating in non-Taylor programs.
Students must be in good academic standing and meet the following policies as they plan for and participate in any non-Taylor University study-abroad/offcampus program:
- Taylor University recommends that students begin the program and course approval process one year prior to the anticipated enrollment in any non-Taylor studyabroad or off-campus program. Students should schedule an appointment with the Registrar to initiate the application process to meet all deadlines.
- The study-abroad/off-campus program must be sponsored by other regionally accredited colleges or universities.
- Transfer credit will be accepted only if prior approval has been granted by the academic department, Director of General Education, and Registrar. All course approvals must be finalized by March 1, for the following summer or fall semester, and October 1, for the following spring.
- Course offerings and schedules are subject to change; Taylor University cannot guarantee that course changes will be accepted without the appropriate approvals prior to attending the program.
- The sponsoring college/university must grant the credit and grade for each course. Upon completion of the approved course(s), an official transcript from the sponsoring college/university should be sent to the Office of the Registrar.
- No more than 17 credit hours will be approved for semester-long programs.
- No more than 12 hours (8 hours for graduating seniors) will be approved for a summer term.
- Twenty-two (22) of the last 30 credit hours must be completed through Taylor University.
- Fifty percent of the degree hours must be completed at Taylor University.
- Fifty percent of the major/minor hours must be completed at Taylor University.
Additional information concerning transfer credit policies is available from the Office of the Registrar.
As of November 2015
Health requirements for students at Taylor University exist primarily to protect the student body as a whole from infectious disease. Secondary goals are to have medical information at hand should a student need assistance from the health service.
Policy provides that Taylor University shall prevent a student from beginning classes if they have not complied with certain requirements by the beginning of the student's second academic term. These requirements apply only to students who are registered for classes on the Taylor University Campus. Requirements are different for domestic students (those from the United States) and international students.
Requirements are as follows:
(Fees may apply)
Domestic students must have a completed physical. The history portion must be signed and dated by the student if he or she is 18 years of age or older. If the student is less than 18 year of age, it must be signed by his or her parent or guardian.
Tuberculosis screening for the domestic student population is limited to those who are members of a high risk group, lived in a foreign country within the last 5 years or those are entering the health professions.
Students must have a booster dose of Td (Tetanus and Diphtheria) or TdaP (Tetanus, Diphtheria, and Pertussis) within 10 years prior to admission. Td and TdaP are vaccines available at the health center.
Students are required to have two doses of the MMR (Measles, Mumps, and Rubella) vaccine. These doses should be given after 12 months of age and separated by at least 28 days.
The meningitis vaccine is another of the vaccines available at the health center. Students are encouraged to receive information about the meningitis vaccine and make a decision about whether they wish to receive the vaccine or not. Information regarding meningitis vaccine can be reviewed at the Centers for Disease Control (CDC) Website. (This is a recommended immunization but not required.)
State law and health center policy provide for an exemption from these requirements if the student provides a signed and dated statement expressing objection on religious grounds. If a student presents such a statement, and the student is over the age of 18, the statement must be signed and dated by the student. If the student is under the age of 18, the statement must be signed and dated by a parent or guardian, unless the student is emancipated. An exemption may also be granted for the following reasons; if a student presents written documentation that she is pregnant, if a student is in the process of completing a course of immunizations, or if the student submits a signed statement from a health care provider documenting a medical contraindication to an immunization.
International graduate and undergraduate students must meet all the requirements listed above for domestic students. In addition, they must have a tuberculosis screening within the past year. If needed, testing will be offered as part of orientation prior to beginning classes. The fee for testing will be assigned to the student being tested.
Immunization records must be signed and dated by a health care professional and must have a legible name, address, and phone number of the source (doctor's office, school, etc.).
Taylor's Center for Student Leadership and Student Senate provides state voter registration and absentee ballot information, and also provides registration cards in residence halls. Questions can be directed to the Center for Student Leadership - 765-998-5104 or 765-998-5305.
The United States Election Assistance Commission provides the National Mail Voter Registration Form that can be used to register to vote, to update your registration information due to a change in name, make a change of address or to register with a political party. The national form also contains voter rules and regulations for each state and territory.
Student Complaint Process
Taylor University is a community of Christians intentionally united for academic progress, personal development and spiritual growth. As such, we seek to honor Jesus Christ while placing a great deal of importance on relationships and recognizing the need for responsible behavior (see Taylor University’s Life Together Covenant). Consistent with our Christian beliefs and commitments, the University has instituted various mechanisms to identify and address student concerns and complaints. In addition, the University has a federal obligation to track significant student complaints so we may monitor the quality of our services.
Complaint Policies and Procedures
When registering concerns or complaints, students must follow the appropriate procedures. If a student has any questions about the applicable procedure to follow for a particular complaint, the student should contact Jesse Brown, Dean of Students at email@example.com or 765-998-5344.
The process to file a complaint with a state agency or accreditation body may be found here.
Appeals and grievance processes are available for students to address particular issues. If a student has a complaint concerning any of the following matters, the student should refer to the proper resource for assistance:
- Academic Integrity Policy
- Grade/Academic Credit Appeal
- Non-academic Code of Conduct Policy
- Policy against Discrimination, Harassment and Sexual Harassment
- Title IX
- ADA (Americans with Disabilities Act) Accommodations
- Financial Aid Appeals
- Housing Assignment Appeal
- University Employee Violations of Policy or Law
Other Student-Related Concerns
If a student has a complaint that does not fall within any of the categories listed above, the complaint will be processed as one of the following:
- Informal Resolution
The Life Together Covenant identifies “speaking the truth in love” and “reconciliation, restoration and restitution” as among the most desirable expressions of love in our Christ-centered community. Therefore, students are encouraged to speak directly with the mentor, staff member or faculty most concerned with or responsible for the situation that is the cause of the complaint. If this communication does not lead to resolution, or such a discussion is not deemed appropriate, the student may register an informal complaint or, if the criteria below are satisfied, the student may file a formal complaint.
- Informal Complaint
A student may register an informal complaint within thirty (30) days of the event that triggered the complaint. The earlier the communication is made, however, the more likely it is to resolve the matter satisfactorily. Complaints involving academic matters should be made to the dean of the relevant School. Other types of complaints should be made to the Dean of Students. Informal complaints may be made in person or email. Appropriate University administrators or staff will review the matter presented by the student and determine whether any action is required. The student will be notified of the University’s response within twenty (20) days of receipt of the informal complaint. If the student is not satisfied with the decision and/or attempts at resolution and the criteria below are satisfied, the student may file a formal complaint.
- Formal Complaint
A formal complaint must be submitted in writing to the dean of the relevant School or the Dean of Students. Formal complaints must be filed with sixty (60) days of the event that triggered the complaint. Written complaints must:
- State the nature of the complaint
- State the nature of the remedy being sought
- Describe any previous attempts to resolve the issue described
- Be signed by student (not anonymous)
- Be addressed to/submitted to an institutional officer
- Not be a request for a routine decision (e.g., grade change, requirement waiver, etc.)
- Not be an appeal or a grievance for which a defined process already exists
Receipt of the complaint will be acknowledged with fifteen (15) days. The appropriate University administrator will determine whether the complaint meets the criteria above. If so, the University administrator or designated administrators will review the matter. The review may include further investigation and interviews. A final written determination, including any proposed resolution, will be sent to the student within thirty (30) days of receipt of the complaint.
- Tracked Complaint Information
Formal complaints meeting the relevant criteria and deemed of sufficient substance will be tracked by either the Provost’s Office or the Dean of Student’s Office for academic and student development matters, respectively. The following database elements will be tracked:
- Date complaint received
- Student(s) identified with complaint
- Nature of complaint
- Office assigned to address the complaint
- Steps taken to resolve complaint
- Institutions final decision
- External actions by complainant (e.g., lawsuit, EEOC, OCR)
- Institutional Use of Tracked Complaints
A complete record of formal complaints will be kept by either the Provost’s or Dean of Student’s Office. In accordance with federal regulatory and accreditation requirements, the University will annually review student complaints tracked in accordance with this process and will look to identify patterns in types of complaints and their resolution. The Deans Council and Student Development Lead Team will annually review academic and student development formal complaints, respectively. The reviews will also include an assessment of what, if any, modifications or improvements the University needs to make as a result of information identified in handling student complaints and a process for implementing appropriate institutional enhancements accordingly.
- Code of Federal Regulations 34 CFR 602.16(a)(1)(ix)
- Higher Learning Commission Policy # FDCR.A.10.030 Institutional Records of Student Complaints
Please click the following links to find more information. Thank you for your interest in Taylor University.