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Kimberly Case

Higher Education Adjunct Faculty and Director of Assessment & Quality Improvement


  • PhD, Higher Education—Student Success, Azusa Pacific University
  • MAR, Christian Education, Asbury Theological Seminary 
  • BA, Christian Education, Asbury College 

Career Highlights

  • Student success and retention. Giving first-year students the best possible start to their college career through new student orientation programs.
  • Student centeredness. Promoting a student-centered approach to education in decision-making and following the wisdom of Dr. Chip Anderson in raising the question, “What would we do if we really loved students?”
  • Bridge building. Leading the way in building bridges between academic affairs and student development.
  • Mentoring. Coming alongside students in their leadership journey to help them grow and develop wisdom.
  • Research that makes a difference. Conducting original research, presenting findings, and publishing articles to increase higher education access and success among diverse students.


Advice to Incoming Students

Always be in learning mode. As you journey through the MAHE program, be willing to approach each class, each topic, each Graduate Assistant experience with a growth mindset. Believe that every class has a purpose and is designed to prepare you to be a thriving professional and leader in higher education. Watch for ways to discern, develop, and leverage your strengths for those you will serve through diverse roles in higher education in the U.S. and around the world.

Why I Came to Taylor

Initially, I came to Taylor University to serve as the resident director of Gerig Hall. I am grateful to colleagues in student development who mentored me and enlarged my vision for the big picture of higher education. After serving in a variety of roles at two other institutions (student activities, orientation, leadership development, and higher education research), I returned to Taylor in 2013 as Director of Assessment and Quality Improvement. I am attracted to Taylor because of the distinctively Christian mission and the strong commitment to continuous quality improvement. Aspiring students, quality programs, and colleagues who serve out of a strong sense of calling enrich my work at Taylor University.

My role in assessment gets exciting when we are able to identify variables that contribute to student success and the overall quality of Taylor University. When I peer into the assessment data, I can see that something very special is occurring at this University!